FAQFrequently Asked Questions
A reminder to all of my clients that information, messages, and advice received & shared in readings or appointments with Haley (HB Mediumship), does not replace advice of any medical, legal, financial, psychological or veterinary professional, respectively. Should you have concerns in those areas, I encourage you to seek the appropriate professional.
General & Virtual Reading FAQs
Q: How do virtual readings over Zoom work? Are they as accurate as in-person sessions?
A: Absolutely. Energy, spirit, and soul connections are unaffected by physical distance. When you book a session, you will automatically receive a private Zoom access link via email. At your scheduled time, simply click the link from your computer or smartphone to connect with Haley. All you need is a quiet, comfortable space and a stable internet connection.
Q: Do I need to do anything to prepare for my reading?
A: The best preparation is an open mind and a calm environment. Try to find a quiet space away from distractions 5 to 10 minutes before your session begins. If you are having a Mediumship or Akashic reading, it can be helpful to write down a few specific intentions or questions you hope to explore, though it is not strictly necessary.
Q: Can I record our Zoom session?
A: Yes, you are more than welcome to record your session. Many clients find that listening back to their reading weeks or months later brings fresh insight and continued healing. You can record the audio or video directly through the Zoom interface on your device.
Q: What is your cancellation and rescheduling policy?
A: We understand that life happens. You can easily reschedule or cancel your appointment directly through the link in your confirmation email up to 24 hours before your session. Cancellations or modifications made within less than 24 hours may be subject to a fee.
Q: Do you offer multi-person readings/appointments?
A:Yes, you will need to contact me at hbmediumship@gmail.com to coordinate an appointment time. Appointments are subject to availability. Pricing will vary depending on participant number. Booking through my site is currently only for individual readings, if you are booking one of these sessions, please ensure you are in a quiet area, free of distraction and without other people.
Q: Do you offer in-person readings or appointments?
A:I mostly offer virtual readings and appointments. However, there are times where I will operate out of a space where in-person readings can be scheduled. These in-person events typically happen in Winnipeg, MB.
Q: How will I know when you’re offering an in-person appointment time?
A: Enter your information in the form below to be added to the list for an in-person appointment. Appointments are first come first serve, all those on the list requesting an in-person session will be notified when in-person appointment times become available.
Submit your information here to be added to the in-person appointment list! You will be notified when the next in-person appointments are available.
Animal Communication & Equine Bodywork FAQs
Q: Can I book multiple horses in for bodywork?
A: Yes, you can contact me at hbmediumship@gmail.com to schedule multiple horses in for bodywork. The travel fee is only charged once and not per horse.
Q: Does my pet need to be on the Zoom screen for an Animal Communication session?
A: No, your pet does not need to sit in front of the camera. Haley connects with your pet's energy remotely. It is often best if your pet is in their natural, relaxed environment elsewhere in your home while you and Haley speak on Zoom. Having a clear photograph of your pet handy is always appreciated but not required.
Q: What areas do you travel to for in-person Equine Bodywork?
A: Haley proudly serves horse owners locally throughout [Insert Your Region/City, e.g., Southern Ontario / Manitoba]. Travel fees may apply depending on your distance from our main location. If you are unsure if your barn falls within our service area, please reach out via our contact form before booking.
Q: How should I prepare my horse for an Equine Massage session?
A: Please ensure your horse is brought in from the pasture, reasonably clean, and dry before Haley arrives. It is best if the horse hasn't had a heavy workout or a large meal within an hour of the appointment. A quiet aisle or stall with minimal distractions provides the ideal environment for your horse to relax and receive the treatment.
Q: How will I know when you’re offering an in-person appointment time?
A: Enter your information in the form below to be added to the list for an in-person appointment. Appointments are first come first serve, all those on the list requesting an in-person session will be notified when in-person appointment times become available.
Submit your information here to be added to the in-person appointment list! You will be notified when the next in-person appointments are available.